Before we can find you the perfect match, we need to know what makes your family tick. That’s why our process always starts with an in-home meeting to get to know your family personally. We’ll discuss what you’re looking for in a caregiver – from your most basic needs to your wildest dreams. By getting to know you one-on-one, you can be confident that we understand your family’s unique preferences and expectations.
We combine what we learn from the in-home interview with your results on our exclusive compatibility questionnaires. How do you communicate? What’s your parenting philosophy? What’s your nurturing style? Don’t worry if you don’t know yet! Our questionnaires will give you the answers to these questions and many more that are crucial to assessing compatibility. These questionnaires help us find you candidates with similar parenting philosophies, while giving you valuable information about your own parenting style.
Once we understand your family inside and out, we can find your perfect match.
The right person for your family should not only meet your unique needs, but complement your family's character, values, and aspirations.
Our candidates come from a pool of mature, safe, and skilled professionals. Just as we get to know your family, we interview and screen all of our candidates personally. They complete an extensive written application, an in-depth personal interview, and the same compatibility questionnaires you will take as a parent. These multiple assessments allow us to match you with candidates whose personality and skills will harmonize with your own to create a caring, nurturing environment for your family.
Beyond our personal assessments, every CareWorks candidate must pass the following:
Comprehensive employment history review
Criminal record checks
Driving record review
Infant/child CPR certification
First Aid certification
Nothing is more important than your family’s safety. We check it all, so you don’t have to worry.
We use our decades of experience to support you through each step of your decision. We work with you directly to define your preferences, prepare you to interview candidates, and provide guidance so you can make the right decision.
We describe all potential matches to you personally and listen carefully to your feedback about each candidate you interview, so that we can continue to tailor our recommendations to your evolving preferences.
We don’t stop at finding you the perfect match. Once you have found the right person, we present an offer on your behalf, mediate any necessary negotiations, and create a written employment agreement specific to your desired arrangement. As you transition into becoming an employer, we provide valuable guidance to help you get your relationship off to the best start.
This is one of the most important choices you will make as a parent, and we are dedicated to helping you get it right. Because your happiness and security is our primary goal, if you are not completely satisfied with your new employee, we offer a full one-year replacement guarantee. If it’s not a perfect match, we’ll keep working until it is.
We recognize that you’re not just choosing an employee; you’re building a relationship. As long as you employ a CareWorks referral, we’ll be there to answer any questions and to mediate any concerns you may have. Even as your family matures, and your care needs change, CareWorks will be there to find you just what you’re looking for.
The types of care available to your family vary as widely as the unique and diverse individuals we represent. However, when thinking about your family’s needs, it may be helpful to see the range of options available to you. Below are brief descriptions of some typical care arrangements for children at different ages.
As a family looking for newborn care, you must make an important decision: what is the ideal care for you and your family?
Some parents welcoming a new baby into their lives seek specialized support in those early days. A Doula or Baby Nurse can help care for your new baby while acting as an invaluable parenting resource. They are often responsible for the total care of a new infant, while also looking after the new mother if desired. Hiring a doula or baby nurse provides continual, specialized care for newborns, while allowing the new mother to recuperate and enjoy life with her new baby.
Many more families prefer to hire a Nanny with extensive newborn experience, who will also be able to grow with their family as their child matures. Whichever you decide, CareWorks can help you find the perfect match for your family.
We understand that your needs may not fit inside a neat little box – and we won’t try to make them. No family is truly ‘typical,’ which is why we will work with you personally to define your needs and find the perfect person to fit them.
More and more parents are realizing that in-home care is one of the most convenient, efficient, and emotionally rewarding arrangements for themselves and their children.
Many families appreciate the increased flexibility in-home care provides: If you have unusual work hours, you can find an in-home caregiver who can accommodate your specific needs. Whether you have a younger child who needs continual care, or an older child who needs care after school, a nanny can fit your needs more closely than other childcare options.
The one-on-one, individualized care that a nanny provides cannot be replicated in any other setting. Your child will experience continuity of care with a single caregiver and will be able to follow their own schedule for meals, naps, and playtimes. You will have more parental control over the child-rearing environment that your child is exposed to since you will be able to personally select and manage your caregiver.
Beyond the exceptional child care you receive with a nanny, an in-home caregiver will usually take over the light housekeeping chores associated with the children, such as their laundry, meal preparation, and general tidying up after the day’s activities. This minimizes the amount of work you have to do at the end of the day and increases the amount of time you get to spend with your family.
CareWorks provides access to a more exclusive pool of experienced nannies, unparalleled personal support throughout the process, and a guarantee that you will be completely satisfied with the care provider you choose.
Personal profiles posted by nannies online can often be incomplete or hard to interpret. Because all of our candidates are thoroughly prescreened and evaluated for compatibility and fit, we typically know more about each candidate than would show up on a resume or online profile. Our nannies willingly subject themselves to this higher level of scrutiny because they want to find a position that fits their skills perfectly. That’s the kind of fit your family deserves as well.
Beyond the exemplary candidates we have access to, the personal support we provide saves you time and gives you peace of mind. Using an online service means you have to take time out of your life to search for, select, screen, and interview candidates, all without expert support or a guarantee that you will connect with any of the candidates you meet. When you work with CareWorks, we take care of the details for you, so you can focus on finding the right care for your family.
You have many choices when it comes to choosing an agency to work with. We believe that you should approach this decision with as much care as you will when you select a nanny to hire. Here are some points to keep in mind as you make your decision:
CareWorks provides more personal support than a typical agency. We always conduct in-home interviews and extensive compatibility tests so that we can match you with a caregiver based on personality and parenting style. Other agencies will start sending you possible candidates after a simple phone call or online form completion, leaving it up to you to sort out inappropriate candidates, often after many fruitless interviews. Because we take the time to get to know you personally, we only introduce you to nannies we know you’ll love.
Unlike other agencies that leave it up to the family to hammer out the details, we negotiate on your behalf to create the best arrangement possible. We also create a custom contract outlining all of your expectations, so that you and your nanny are on the same page and everyone is happy from the beginning.
We back all of it up with a one-year satisfaction guarantee. We believe that you deserve individualized service, support, and value in exchange for your referral fee. If you aren’t completely happy with the performance of a CareWorks referral you hire, we will work at no charge to find you a better match.
The most important quality we look for is a true passion for working with children and for supporting their families. We represent nannies who love working with children and who understand the important role they will play in their development. From there, we tailor our search to fit the specific needs and preferences of the families we work with.
Many of our nanny candidates are long-term professionals who have taken various levels of Early Childhood education courses and have decided that being a nanny is their ultimate career. Others are college graduates who have decided to work for a year or two before continuing their education. Typically, their future goal is to work with children in a related field such as education or health-care. Still others may have raised their own children and have decided to help another family raise theirs.
We typically know of around 200 candidates who are seeking positions. And since we meet new candidates every day, that pool is constantly changing.
We conduct a criminal background search, a driving record review, and employment reference checks on all of our candidates. If you and a candidate mutually agree that you would like to work together, you are free to speak to any of your candidate’s previous employers. While this option is always available to you, it should comfort you to know that we have pre-screened all of the candidates you will meet. If CareWorks is representing a candidate, it means they passed our reference checks with flying colors!
Finding the perfect candidate can take anywhere from two days to two months. Because finding the right person can take a while, it’s best to start the process about eight weeks before you actually need care to begin. If you find yourself in a more urgent time frame, we can help by arranging interim care so you can take all the time you need to make the best decision for your child’s long-term care.
As many as you need to find the perfect fit. Most families meet between one and five candidates before they find “the one”. Since we know every one of your personal preferences, along with your parenting style compatibility profile, we can often predict who your best match will be. Some families appreciate that, but others might need to meet a range of possible candidates in order to feel completely confident in their choice. We are happy to accommodate either style.
Because so many parents in this area are adjusting their work schedules to be more family-friendly, there is really no one typical nanny schedule. The benefit of choosing in-home care is that no matter your family’s schedule, we can find you a care provider that fits your needs.
Yes, we think nanny shares – if they are put together with care – can be very positive experiences for the families, the nannies, and the children involved.
Salaries vary depending on the experience and educational level of the candidate and the complexity of the job description.
Because most agreements are based on a guaranteed monthly wage, offering paid time off benefits such as holiday and vacation pay doesn’t actually cost you anything in addition. We make sure that your caregiver’s time off coordinates with your own.
While it is certainly not a requirement that you offer your caregiver health insurance, it might be a wise idea. Because health care benefits can be paid in pre-tax dollars, offering a health care stipend in lieu of wages can be a money-saving opportunity for everyone.
Every agreement that we help create is customized to help you hire the right candidate at the right wage. Don’t worry about the details now, we’ll walk you through every step when the time comes.
No, CareWorks is a consultation and referral service. The nanny becomes the employee of the family and is paid directly by them.
Yes. In order to start the relationship off on the right foot, we believe having all expectations in writing is the way to go. We help facilitate and customize a written agreement that details the job description, responsibilities, schedule, salary, and benefits. Each contract is custom and based on your family’s specific circumstances.
95% of our placements last a year or longer. In the rare case that the arrangement is ended early, it’s typically due to a change in the circumstances of either the family or the caregiver—not because of a problem with compatibility or performance.
However, at any time within the first year of employment, if the family terminates the agreement because the caregiver has not lived up to their expectations, CareWorks will work again at no fee to find a replacement.
Call us! We are always available for ongoing support. We love hearing from you, and we are happy to support you in any way that we can.
Most services charge a referral fee that is proportional to the annual wage of the candidate that the family hires. We believe that this type of fee arrangement sets up a conflict of interest. We have structured our fees to vary depending upon the type of care we help you find, rather than the wage of the referral. This allows us to provide unbiased advice and negotiation on your behalf. Please complete our Family Preference Profile so that we can provide you with appropriate fee information for your individual needs.
If you would like more information about our services or would like to schedule your in-home interview, please fill out our Family Preference Profile. This profile gives us information about what you’re looking for, so we can start the process of finding your perfect care match.
I founded CareWorks over 20 years ago after my own frustrating, stressful, and time-consuming experience trying to find childcare for my two young children. After going through many care providers who weren’t right for us, we finally found our perfect match, and the difference became clear to me: there’s good child care, and then there’s great child care. Having the perfect person supporting your family doesn’t just make life easier, it completes your parenting team in a way that can strengthen and deeply enrich your family environment.
At the time I was working in the business world, carefully putting together and managing creative teams to function harmoniously. It was clear to me that this attention to compatibility was what was missing from the placement agencies I had been working with during my search. Using my knowledge of how teams work and my experience as a parent and employer of nannies, I designed a method for predicting compatibility in these relationships that is based on thorough analysis and backed up by experience.
After more than twenty years of using our method to create nurturing relationships, I still insist on being the main contact for all the families that walk through our door. All the families I meet are about to enter a new stage of their lives. Whether they’re welcoming a new child, replacing a beloved care giver, or simply need more support, I am grateful to be able to help them through the transition and find them the care they need.
Before coming to work for CareWorks in 2003, I had worked for over ten years as a nanny. At different times as a nanny I both represented myself, and worked with agencies to find positions. Trying to find positions by myself was frustrating and often fruitless, and when I worked with agencies I often felt pressured to interview with families who weren’t right for me, or to take positions even if the arrangement wasn’t exactly what I wanted.
Throughout that time, I also worked for many families that I loved, and cared for children who will forever have a piece of my heart. I understand the immense commitment that child care requires, and the difficulties and joys that come along with working in someone else’s home. In my work with CareWorks, I translate my past experience into a fierce and compassionate advocacy on behalf of the nannies we work with.
I have been the Placement Coordinator at CareWorks for over ten years, and I still work directly with each and every job seeker we represent. I enjoy getting to know their stories, their passions, and their career desires. I want every person we work with to feel supported and empowered to make choices that are right for them.
Since we’ve talked so much about how personal and full-service our process is, you might be wondering how our fees compare to other services you may be considering. Don’t worry: it’s all good news. We have crafted our fees to be very competitive, transparent, and fair. Most agencies collect a percentage of the employees annual salary from the family. We believe this practice creates a conflict of interest. It naturally inflates wages and makes it so the family can’t trust that they are getting unbiased advice from their agency. In order to best serve our clients, we charge a flat fee that does not vary depending on the employee’s wages, but instead depends on the type of arrangement you are looking for. Please fill out our Family Preference Profile, below, so that we may provide you with the fee information that is appropriate for your situation.
Family Preference Profile
Please take a moment to tell us more about your family’s specific needs.
Your personal information is always safe with us – we only use it to get an idea of who you are and how to best serve you; we will never share it with anyone else nor use it to contact you unless you have requested it.
We will be in touch with you shortly with an estimated fee for the service you have requested, along with more information about our process and the next steps toward finding your perfect match.
I will be your primary contact throughout the process. Since I am often on the phone with families, out meeting them in their homes, or conducting nanny interviews, email is usually the easiest way to contact me. Feel free to send me a note requesting a specific time to talk. I am happy to try to accommodate!